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Archive for the 'Kudos' Category

Sep 21 2008

Breast Cancer Awareness

Published by ssosbe under Kudos, Uncategorized Edit This

It’s almost that time of year again. Every year, October is Breast Cancer Awareness Month.

My grandmother was a breast cancer survivor. I still remember standing in her hospital room and watching as she lifted up her gown to show the bright red scar criss-crossed with staples where her breast used to be.

I think she was almost proud of that scar. It was like a tribute to one more thing in her life that she had survived.

Because of her, I am an avid supporter of breast cancer awareness and research.

I want to encourage each of you to visit www.thebreastcancersite.com and sign up for daily emails reminding you to click to give. Each time someone clicks, the site sponsors will help underprivileged women receive a free mammogram.

They also have free emails that you can send. There is one, the “Fund Research Free” ecard that will help fund breast cancer research each time it’s opened.

If you have a little extra money, go to the shop they have on their website and purchase items to show your support. They have items starting at just $2.00 and each purchase you make helps fund additional mammograms.

It’s a great way to help out. Please, check out their website and click to give someone a free mammogram.

And don’t forget to schedule your own mammogram and/or do a self examination!

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Sep 17 2008

Customer Service Isn’t Dead…

Published by ssosbe under Kudos, Uncategorized Edit This

Do you remember how Joe Pesci had the scene in Lethal Weapon 2 where he was talking about how much drive-thru restaurants suck? You know…the “They f**k you at the drive-thru” scene. It’s classic.

It’s also funny as hell because it’s true.

It happened to me this morning. I went to the McDonald’s drive-thru for breakfast before work. I was running late so I didn’t check the bag to make sure I received what I ordered.

I should have known better. They forgot half of what I ordered.

Now, a few people know I have a temper. I can get irate if the mood strikes me. But I am proud to say I held my temper and my tongue when I called McDonalds to let them know they screwed up…again.

I was rewarded for my control. The manager I spoke with said he would put my name down in a book (he really said book…it makes you wonder how big that book is and how many times they need to use that book if they short so many customers that it requires an actual book) So anyway, he put my name down and said they would reimburse me whenever I happened that way again.

I was still hungry so I told my boss I was going back to get my food. He put in his order for breakfast.

Yeah, sure…why not? I was going that anyway (I’m rolling my eyes, here).

Okay, to wrap up my story, I not only received the rest of my order, but I also received my boss’s order free of charge. I thought that was a nice touch, since gas isn’t cheap and I had to go back across town again to get the food that they forgot.

So, the point I am trying to make is that every once in awhile, somebody somewhere revives the almost-dead concept of customer service. It’s extra nice when it comes from a world-wide franchise because, to be honest, I think they’re the ones who started killing off customer service in the first place.

It was nice to have McDonald’s “make it right” and take the extra step to reimburse me for my trouble.

It’s enough to give a girl hope.

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